ne of the more demanding aspects of managing commercial property is leasehold improvements. As site manager of the 385,000 square foot BLN office complex, Jeff Zirbes has facilitated a variety of improvements. “Perhaps our most unusual was a build-out using Feng Shui philosophy,” says Jeff. Modifications incorporated water and a bust of the founder in the reception area, and positioned the engineers’ offices to face east. The result was a very handsome and tranquil work space.

BLN also houses a medical imaging company, whose build-out required lead-lined doors and coated windows. Recently a training company installed a state-of-the-art home inspection laboratory and several classrooms. “Their build-out used the finest materials and was flawlessly implemented,” says Jeff. Managing such a large facility brings about 30 new challenges or requests everyday. While most are small matters easily resolved, all are, as Jeff points out, important to the caller. “That’s why,” says Jeff, “our team responds right away.”