The Problem: Student support services at a large educational institution wanted to develop an organizational model to streamline maintenance and custodial functions within their units. The institution had a centralized facility function that performed some tasks. Other tasks were administered by individual units. LaSalle Group was invited to analyze, evaluate, and recommend how student support services could implement a single source provider.

The Solution: LaSalle Group created a facility council composed of representatives from student support services and central facilities. After analyzing how the work was performed and what it cost, LaSalle Group determined that it would be more efficient and economical to increase student support services’ facilities operations. To reduce overhead costs charged by central facilities, we recommended that they hire their own trades people. Anticipated savings for one unit alone would be $300,000 per year. We also suggested that they contract their custodial functions reducing these costs by 70% per year. Finally, we urged both departments to establish a uniform accounting system that would allow transactions to be entered only once.

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